Webinar Overview

This session will focus on the importance of patiently and intently listening.  The old saying of "We have two ears and one mouth for a reason," has never been more important than now.  

As caregivers, we have a unique role in communicating with those we support but we also have an even greater responsibility to listen unconditionally.  This includes listening to what is being said as well as what is not being said.


Learning Objectives:

  • Understand the importance of active listening and the components of successful listening.
  • Understand verbal and non-verbal communication as a measure of successful listening.
  • Learn different styles of communicating and their efficacy in successful listening."


1 FREE CEU will be available for attendees who stay logged in for the full length of the webinar and respond to our feedback survey. We offer NCCAP, NCCDP, NAB, NCTRC, NZSDRT and Non-CEU certificates. 

Industry Expert Speaker
IMG_0596 - Marvell Adams-1


Marvell Adams Jr.

CEO, W Lawson & Caregiver Action Network



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About Linked Senior

Our mission is to enhance life in senior living. We support person-centered care through life enrichment and dementia engagement using simple technology and non drug therapy. Learn more or connect with our team to learn how Linked Senior is a cost effective, ROI-centered service that improves outcomes, helps increase compliance, boosts staff empowerment, lowers turnover and increases job satisfaction and revenue. Get In Touch